NeoGenesis Cleanser
45 Day Guarantee
- Regular price
- $20.00
- Sale price
- $20.00
- Regular price
NeoGenesis Cleanser is a hydrating cleansing gel that lifts away dirt, oil, makeup, sunscreen and buildup without stripping the skin's natural moisture balance.
PREFERRED AUTHORIZED RETAILER
ENJOY FREE SHIPPING $99+
PROTECTED & SECURE DELIVERY
-
Description
-
Key Benefits
-
How to use
-
Ingredients
-
Frequently Asked Questions
Description
What is NeoGenesis Cleanser?
NeoGenesis Cleanser is the first step of the NeoGenesis routine: a pH-balanced hydrating gel cleanser that lifts away dirt, oil, makeup, sunscreen and buildup without stripping the skin's moisture balance. The short ingredient list is built around glycerin, a coconut-derived cleansing agent and propanediol, so skin is left clean, soft and balanced rather than tight. Dermatologist recommended and made for every skin type, it doubles as a body wash and a gentle shampoo. Massage one to two pumps over the face and neck, rinse, then go straight into your S2RM serum. Available at SkinCrew in 30 mL ($20), 120 mL ($39) and 240 mL ($74).
Sourced direct from NeoGenesis: guaranteed authentic, batch-fresh, fast US shipping.
The problem
Most cleansers are judged on how squeaky skin feels afterward, and that feeling is the problem. Foaming surfactants and a high pH strip the lipids that hold the barrier together, so skin tightens, reacts more easily and absorbs the serums that follow less evenly. For sensitive, blemish-prone or recently treated skin, the cleanser is often the step that undoes everything else.
A gentle, pH-balanced gel that cleans thoroughly and leaves the barrier alone.
NeoGenesis built Cleanser to respect the skin barrier while still removing the day. The pH-balanced gel dissolves makeup, sunscreen and excess oil, glycerin and propanediol keep water in the skin while it rinses, and the coconut-derived cleansing agent does the work without harsh sulfates. Because it is this gentle, skincare professionals use it before treatments, and at home one bottle covers face, body and scalp, which keeps a routine simple and consistent.
Key Benefits
How to use
Ingredients
Frequently Asked Questions
45 Day Satisfaction Guarantee with Checkout+
Try your new skincare and devices with confidence.
If you are not satisfied, return them within 45 days for a full refund or exchange.
- Free return labels
- 45 days start on delivery
- 5% bonus cashback
- Protection against damage & theft
To qualify, you must select Checkout+ at purchase.
If not selected, the standard return policy applies.
Recommended Products
You might also like these
Free Shipping
Free US wide shipping for orders $99+.
Authorized Retailer
Our products are 100% genuine, we only sell products we truly believe in.
Earn Cashback
Join The Crew and earn up to 20%* cashback on every purchase. Redeem your rewards for products and save.
Shop with Confidence
Every order is backed by secure shipping and our 45-Day Satisfaction Guarantee.*
NeoGenesis Cleanser: the gentle first step of every NeoGenesis routine
NeoGenesis Cleanser is a hydrating cleansing gel that lifts away dirt, oil, makeup, sunscreen and buildup without stripping the skin's natural moisture balance. It is pH-balanced and formulated to respect the skin barrier, so skin comes out of the rinse feeling clean, soft and balanced rather than tight or squeaky. The formula is short and dermatologist recommended, built around glycerin, a gentle coconut-derived cleansing agent, propanediol and panthenol, with grapefruit peel oil for a light, fresh finish.
Because it cleanses this gently, NeoGenesis gives Cleanser several jobs. Skincare professionals use it before treatments, and at home it doubles as a body wash and a gentle shampoo, which is useful for anyone trying to simplify a routine. It is made for all skin types, including sensitive, reactive and blemish-prone skin. Massage one to two pumps over the face and neck, rinse, then apply Recovery, Booster or Skin Serum, followed by moisturizer and sunscreen during the day. Available at SkinCrew, an Authorized NeoGenesis US Retailer, with fast US shipping.
🛡️ Authorized NeoGenesis US Retailer Guarantee
NeoGenesis sells through licensed skincare professionals and authorized retailers. SkinCrew sources every unit directly from NeoGenesis, so you receive:
Why Cleanser Stands Out
- A gentle cleansing system. Cocamidopropyl betaine, a mild coconut-derived surfactant, does the lifting, so dirt and oil come away without the harshness that leads to dryness or irritation.
- Hydration built into the rinse. Glycerin, a skin-native humectant, draws moisture into the skin during cleansing, which is why skin feels soft and comfortable rather than tight afterward.
- Comfort and spreadability. Propanediol, a lightweight emollient, improves slip for a more comfortable cleanse while supporting the skin's natural moisture barrier. Panthenol adds conditioning.
- pH matched to skin. The formula is pH-balanced, with lactic acid holding it close to the skin's own acidity so the barrier is respected rather than disrupted.
| Feature | Cleanser | Typical active cleansers | Drugstore foaming cleansers |
|---|---|---|---|
| Cleansing system | Gentle coconut-derived surfactant with glycerin, propanediol and panthenol | Often a stronger surfactant base with added actives | Sulfate-based, frequently fragranced |
| Effect on the barrier | pH-balanced and formulated to respect the skin barrier | Varies by formula | Can leave skin tight or stripped |
| What it removes | Dirt, oil, light makeup, sunscreen and buildup | Similar range | Similar range, with more stripping |
| Versatility | Face, body and scalp, and before professional treatments | Face only | Face only |
| How to buy | Authorized retailers only, such as SkinCrew | Varies | Mass retail |
The Cleanser Profile
What Cleanser Does
Benefit statements describe the appearance and feel of skin and reflect NeoGenesis product information. Individual results vary.
Who Cleanser Is For
✅ A strong match for
- Anyone who wants a gentle, effective daily cleanser that does not disrupt the moisture barrier
- Sensitive and reactive skin that finds most cleansers too harsh
- Blemish-prone or congested skin that still needs a non-stripping cleanse
- Skin preparing for or recovering after professional treatments and in-office procedures
💡 Tolerance and skin type
Made for all skin types, including sensitive and reactive skin. The formula is pH-balanced and free of harsh surfactants; if you are new to the line, this is the simplest place to start.
How to Use Cleanser
Cleanser Ingredient Deep Dive
Glycerin
A skin-native humectant that draws moisture into the skin, so skin feels hydrated, soft, smooth and comfortable after cleansing rather than stripped.
Cocamidopropyl Betaine
A gentle, coconut-derived cleansing agent that lifts away dirt and oil effectively while helping keep the potential for dryness or irritation low.
Propanediol
A lightweight, skin-friendly emollient that improves spreadability for a more comfortable cleanse while supporting the skin's natural moisture barrier.
Full ingredient list. Water, Cocamidopropyl Betaine, Glycerin, Propanediol, Hydroxyethylcellulose, Citrus Paradisi (Grapefruit) Peel Oil, Panthenol, Benzyl Alcohol, Dehydroacetic Acid, Lactic Acid.
Watch: Cleanser Explained
NeoGenesis made this short product video for Cleanser, so you can see the texture, the application and where it fits in a routine before you buy.
Real Results with Cleanser
NeoGenesis publishes before and after photos from its professional partners. These cases used Cleanser as part of a NeoGenesis routine, and each caption lists every product involved.
Visible signs of aging. Products used: Cleanser, Barrier Renewal Cream, Glide Gel.
Photos courtesy of Katherine Aalbu-Ruward, Rising Sun Organique. Individual results vary.
Loss of firmness. Products used: Cleanser, Recovery, Barrier Renewal Cream.
Photos courtesy of Estell Myers, Naturally Well Reno. Individual results vary.
Visible signs of aging, under-eye area. Products used: Cleanser, Recovery, Eye Serum, Barrier Renewal Cream.
Photos courtesy of NeoGenesis. Individual results vary.He really likes the Eye Serum, and has noticed the dark circles have gotten lighter and the bags have improved.Shared by NeoGenesis
Dark spots and uneven tone. Products used: Cleanser, Recovery, Skin Serum, MB-1.
Photos courtesy of NeoGenesis. Individual results vary.She now has a glow!Shared by NeoGenesis
Photos courtesy of NeoGenesis professional partners. Unretouched photos supplied by the brand. Individual results vary.
The Science Behind S2RM
S2RM stands for stem cell released molecules. NeoGenesis describes it as the complete secretome of human fibroblast and adipose mesenchymal stem cells: the growth factors, peptides, cytokines, antioxidants and extracellular vesicles, including exosomes, that these cells naturally release. The products contain conditioned media, the molecules the cells secrete, and no live cells.
The brand names Dr. Raja Sivamani, a dermatologist, as Head of its Scientific Medical Advisory Board, and describes its products as dermatologist recommended. NeoGenesis states that S2RM is patented and that the technology is made for all skin types.
NeoGenesis also publishes research on its product pages under titles such as the ones below. We quote these as brand statements rather than as SkinCrew claims.
- Systems Therapeutics Approach
- Rescue of Degenerating Cells Using S2RM
- Safety Profile of S2RM Technology
Watch: Why stem cell released molecules are used in skincare
How to Use Cleanser in a NeoGenesis Routine
Massage 1 to 2 pumps onto the face and neck, then rinse thoroughly. Follow with Recovery, Booster or Skin Serum, then moisturizer and sunscreen during the day. Use on the body or as a gentle shampoo as needed.
Step 1: Cleanse
Step 2: Treat
Step 3: Moisturize and Protect
Pairs Well With Cleanser
NeoGenesis builds its routine in layers: cleanse, S2RM serum, targeted step, moisturizer. These are the products the brand pairs with Cleanser.
Browse the full range in the NeoGenesis collection, or shop by concern in Sensitive skin, Oily skin, Normal skin.
Not Sure Where Cleanser Fits in Your Routine?
A SkinCrew skincare expert can tell you which NeoGenesis S2RM concentration suits your skin, how to layer Cleanser with the S2RM serums and what you already use, and what to expect in the first weeks. Consultations are complimentary and we are an Authorized NeoGenesis US Retailer.
Contact Our Skincare ExpertsNeoGenesis Cleanser is a cosmetic product. Statements on this page describe the appearance of skin and reflect NeoGenesis product information. Individual results vary.
NeoGenesis Cleanser FAQ
Is NeoGenesis Cleanser good for sensitive skin?
Yes. Cleanser is made for all skin types and is designed to remove impurities without disrupting the skin's natural moisture barrier. It is pH-balanced, uses a gentle coconut-derived cleansing agent rather than harsh surfactants, and leaves skin feeling clean, soft and comfortable. Skincare professionals also use it before treatments and for skin recovering after in-office procedures.
Does NeoGenesis Cleanser remove makeup and sunscreen?
Yes. Cleanser removes light makeup, sunscreen, excess oil and daily impurities. For long-wear or waterproof eye makeup and long-lasting lip color, NeoGenesis recommends using Erase The Day makeup remover first, then following with Cleanser for a complete cleanse.
Can I use NeoGenesis Cleanser as a body wash or shampoo?
Yes. NeoGenesis formulates Cleanser to work as a daily facial cleanser, a body wash and a gentle shampoo, which simplifies a routine and makes the larger 120 mL and 240 mL sizes worth considering. Massage over the skin or scalp and rinse.
What makes NeoGenesis Cleanser different from other gel cleansers?
It cleanses thoroughly without compromising the skin's protective barrier. The gentle cleansing system is combined with skin-conditioning ingredients such as glycerin, propanediol and panthenol, so skin feels clean, soft and comfortable and is prepared for the rest of your routine rather than stripped by it.
What should I apply after NeoGenesis Cleanser?
After cleansing, apply your S2RM serum first: Recovery, Booster or Skin Serum. Follow with any additional serums, then moisturizer, and sunscreen during the day. Cleanser is designed as the first step of the complete NeoGenesis routine.
Are there before and after photos for Cleanser?
Yes. NeoGenesis publishes before and after case photos from its professional partners, and a selection that used Cleanser is shown on this page with every product in the routine listed in the caption. Individual results vary.
Is there a video on how to use Cleanser?
Yes. The NeoGenesis product video on this page walks through Cleanser, what is in it and how to apply it, and the science video explains the stem cell released molecules behind the line.
Is SkinCrew an authorized NeoGenesis retailer in the US?
Yes. SkinCrew is an Authorized NeoGenesis US Retailer and sources every unit directly from NeoGenesis, so Cleanser arrives fresh, authentic and covered by the brand guarantee, with fast US shipping.